Back and Bodyworks

Courtesy

It is customary for your therapist to escort you to your room and briefly step out to allow you a moment to disrobe.  For your privacy you will be professionally draped with linen the entire service. Our therapists are very attentive, but at any moment, feel free to communicate comments or suggestions that may better serve you.

 

Etequette

* The spa is a tranquil oasis for all who may enter. Please respect the silence and privacy of others by turning off cellular phones and pagers.
* Please join us 10 minutes prior to your first visit to check in and complete intake form.  Should you be arriving later than expected, keep in mind that appointments begin and end on time in order to accommodate all our clients in a prompt fashion.  Please allow a five to ten minute transition time between each service.
* We also recommend a shower before your massage. This is an excellent way to warm up your muscles prior to your massage.

 

Gratuity

A usual gratuity is 15% - 20%, however, gratuities are at the discretion of our clients.

 

Appointments and Cancellations

Appointments are appreciated, though not always necessary.  If you must cancel or reschedule an appointment, a 24 hour notice is required for individuals and a 72 hour notice for parties of 4 or more.  Cancellation with less than the requested notice will require full payment of services. We may reserve your services with a credit card or Gift Certificate number.

Attire

Casual attire is suggested. Most services will disrupt your hair  and make-up.  You may wish to bring personal items with you to refresh make-up.

 

Gift Certificates

Elegant presentation gift certificates are available in denominations or for specific services.